Frequently Asked Questions
You don’t need to be a pro to store like a pro
- What is self storage and how does it work?
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
- How much does self storage cost?
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.
Please contact us if you have any additional questions about renting a unit.
- Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
- What is the best way to pack a unit?
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.
For other helpful packing and organizing tips, check out our storage tips page.
- What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, or state ID).
- What are some helpful tips for moving into my unit?
We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.
- When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
- What should I ask when comparison shopping?
What are the TOTAL move-in fees, including rent, and when are these due? How much notice do I need to give prior to vacating? (We do not need any notice, just let us know when you have left!).
- Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
- Does there have to be someone in the office to let me through the security gates?
No. At the time of signing, you will be given your own security passcode that will allow you access to your unit during normal access hours.
Answering Your Frequently Asked Self Storage Questions
Please browse these answers to some of the most frequently asked self storage questions.
We have put together this list in an effort to serve you with the best self storage experience possible.
If you have questions not answered here, please feel free to contact our team!
We are always ready to answer your questions and respond to your concerns at Mayfair Self Storage.